Orders are processed within 24-48 hours (excluding weekends/holidays).
Delays may occur during peak seasons (Ramadan, holidays).
All orders are shipped in plain, unmarked boxes/packages.
No brand logos or labels on external packaging.
Customs-friendly declaration (e.g., “Fashion Accessories”).
Free Shipping on orders (UAE only).
International shipping costs calculated at checkout.
You’ll receive a tracking number via WhatsApp/email once shipped.
Track via: DHL | Aramex | Emirates Post
UAE/GCC Orders: No additional fees (duties included).
International Orders: Buyer is responsible for any customs charges. We declare low values to minimize fees.
Contact us immediately if:
Package is lost in transit (after expected delivery date).
Package arrives damaged (provide photos).
We’ll reship or refund depending on the case.
Q: Can I change my shipping address after ordering?A: Contact us within 2-3 hours of ordering via WhatsApp.
Q: Do you offer same-day delivery in Dubai?A: Yes, for in-stock items ordered before 12 PM GST (+100 AED fee).
Q: How do I know if my country allows replica imports?A: We ship worldwide but recommend checking local laws. We’re not liable for seizures.
